| Product format |
Sheet membranes, liquid-applied membranes, or uncoupling products intended for tile installations. |
Technical data sheet specifying intended use, installation method, substrate limits, and compatible tile-setting materials. |
Confirm the offered product is designed for crack isolation or suppression, rather than assuming that every waterproofing membrane provides this function. |
| Crack-isolation performance |
Documented ability of the tested tile assembly to accommodate substrate cracking under the specified test conditions. |
ANSI A118.12 test documentation, where compliance is claimed; review the report and the stated performance classification. |
Check that the report covers the exact product formulation and installation build-up being quoted. |
| Tile-assembly performance |
Performance of the installed flooring system, including membrane, mortar, tile, and substrate. |
ASTM C627 Robinson-type floor test results, when applicable to the specified assembly and use conditions. |
Confirm the tested assembly and rating are relevant to the project; a system test is not a membrane-only rating. |
| Waterproofing function |
Water-resistance capability for products also specified for wet-area installations. |
For liquid-applied products beneath ceramic tiling, request applicable EN 14891 test or conformity documentation where relevant to the destination market. |
Treat waterproofing and crack isolation as separate performance claims and request evidence for each. |
| Substrate compatibility |
Published installation guidance for concrete, cement screeds, plywood, or other project substrates, as applicable. |
Product data sheet, substrate-preparation instructions, primer requirements, and written system details. |
Check limits for substrate moisture, curing, surface condition, and movement joints. |
| Installation control |
Clear instructions for coverage, embedding, seams, overlaps, drying or curing, and tile installation. |
Current installation manual, technical support contact, and project-specific method statement when requested. |
Confirm stated coverage and curing conditions are achievable at the project’s temperature and humidity. |
| Quality assurance |
Documented production controls, batch identification, and a process for handling nonconforming product. |
Quality-system certificate, batch certificate or inspection record, and traceability information where available. |
Verify certificate scope, validity, issuing body, and whether it applies to the manufacturing site supplying the order. |
| Export and project support |
Export documentation, packaging suitable for transport, product labeling, and technical documents in the required language. |
Sample labels, safety data sheet, technical data sheet, shipping records, and reference project documentation where available. |
Check destination-country requirements, lead time, shelf life, storage conditions, and responsibility for technical support. |