| Business identity and credentials | 15 points | Confirm the legal business identity, operating address, business registration, and whether the supplier is a manufacturer, trading company, or both. | Check current registration records where available. Ensure the name and address are consistent across business documents, quotations, contracts, and invoices. |
| Product safety and compliance | 25 points | Identify requirements for the destination market and product classification. For toys, relevant requirements may include EN 71 in the EU or ASTM F963 in the United States; applicable US children's products may also be subject to CPSIA requirements. | Request test reports for the exact puppet or materially equivalent construction. Check product details, tested components, laboratory information, report dates, and applicable age grading. Verify certificates or declarations when required; do not treat a generic certificate as proof of product compliance. |
| Quality control and consistency | 20 points | Review inspection steps for stitching, seams, materials, dimensions, color, moving parts, and packaging. Ask how defects and corrective actions are recorded. | Request a sample and written inspection criteria. Compare a production sample with the approved sample and confirm that the supplier can provide inspection records for the order. |
| Manufacturing capability | 15 points | Check experience with plush or hand puppets, available production processes, sample-development capability, stated capacity, and estimated lead times. | Ask for a production workflow and a written schedule covering sample approval, production, inspection, and dispatch. Confirm capacity against your order quantity and requested delivery window. |
| Materials and product documentation | 10 points | Confirm fabric, filling, accessories, care instructions, labeling, and packaging specifications. For products intended for children, verify that small parts and other hazards are assessed for the intended age group. | Request a bill of materials or material specification and confirm that substitutions require prior approval. Match labels and packaging information to the target market’s requirements. |
| Communication and traceability | 10 points | Assess response clarity, document handling, order updates, change control, and the ability to identify production batches or lots. | Use a written request for quotation and technical questions. Prefer complete, consistent answers and documented procedures for reporting and resolving quality issues. |
| Commercial terms and delivery risk | 5 points | Compare minimum order quantity, sample and tooling charges, payment schedule, quoted lead time, shipping terms, and remedies for defects or delays. | Obtain a written quotation and contract terms. Compare total landed cost and responsibilities, not just the unit price; confirm that key terms are clear before placing an order. |
| Total suggested score | 100 points | Score each dimension from 0 to 5, where 0 = no acceptable evidence and 5 = strong, verified evidence. Multiply each rating by its weight and divide by 5. Compare the resulting weighted totals, while treating unresolved safety or identity concerns as reasons to pause selection regardless of score. |